Over 18s Only
It is illegal for someone who is under 18 years of age to gamble. In order to avoid unlawful betting, William Hill reserves the right to carry out checks to verify the information provided. We may undertake a search with a third party for the purpose of verifying that you are 18 or over. Where these checks are unable to verify any customer is 18 or over, William Hill reserves the right to ask for proof of age. Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided. The legal gambling age varies according to country, we advise you to carry out local research. For more detailed information on William Hill's Age Verification measures, please read blow. For our full Responsible Gambling policy please click here. William Hill takes active measures to ensure that all clients are of legal age for gambling (18 years old). In a small number of cases the checks that we carry out are not able to verify the age of new account holders. If this applies to your account we would need to ask for further information from you to confirm you are at least 18 years old. You can scan and email your document to: avs@williamhill.co.uk Please include your William Hill account number or username and the words 'Age Verification' on the fax to ensure your check is completed promptly. Upon satisfactory verification, your account will be opened and free of the imposed restrictions.
To prevent potential misuse if young people have access to a computer with Internet access please keep your account number, user name and password confidential.Over 18s Only - William Hill Age Verification Measures
The simplest and quickest way we can verify you are over 18 years old would be to contact our Verification team on 0800 731 7823 (UK) or 00800 3551 3551 (International) who will be happy to complete the necessary checks with you over the telephone.
Alternatively, you could provide us with a suitable document to prove your date of birth by fax or email. We will accept any of the following documents:
Please include your account number / username within the email to ensure your check is completed promptly. Furthermore, please scan and save your documents as .JPEG images to ensure we can view them when they arrive.
You can also fax any of these documents to :
Alternatively, you can go to any William Hill shop to present your identification. The shop manager or assistant can then contact our Customer Service department to confirm that you have verified your age.
Please note that we will be unable to discuss an account with anybody other than the account holder, nor are we able to confirm whether or not any individual has an account with us.
For William Hill's full Privacy Policy, please click here.
For our full Responsible Gambling policy please click here
